Downloading the App
My phone won't download the app, what do I do?The most common reason for this we find is lack of space on your mobile. We'd suggest you free up some space and then try to install the 11 Caesarstone App'' again. The app is about 700 MB in size.
It's taking a while to download.Make sure you have a strong Wi-Fi connection as this is best for optimal experience. If you're downloading with data, then make sure you're downloading where the connection won't be interrupted. When you first access the content, expect it to take a few minutes to download as we've created quite a bit of information for you.
I'm trying to download the app on my iPhone and my phone wants me to 'Trust' the application. How do I do this?
•Go to your settings–tap on "General"
•Scroll to the bottom and tap on "Device Management"
•You will see something called Enterprise App. "Certificate_Name_Sample"– tap on this and you will be prompted to trust this app.
•Go back and click on the app, and choose 'yes' to receive notifications.
•The app will then open.